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Return Policy

Last updated: January 11, 2019

Hill Country Pharm Haus (“us”, “we”, or “our”) operates the Hill Country Pharm Haus website (the “Service”).

This page informs you of our return policies

We consider customer satisfaction and loyalty important and take pride in all of our products we sell. Every one of our orders are tried for quality and all shipments are cautiously investigated before leaving our haus.

It is however important for you to inspect your shipment cautiously upon landing to guarantee it has not been harmed amid delivery. All cases for damaged items should be made within 48hrs of receipt of your bundle. If you don’t mind, get in touch with us by means of email and give nitty gritty data of your item and how it was harmed during transportation.

Returns & Exchanges:

Hill Country Pharm Haus offers a 14 day 100% satisfaction guaranty for unopened products. Returns and Exchanges are acceptable up to 14 days from the date you purchased it. Any product returned must be in the same condition you received it and in the original packaging. **Due to the sensitive nature of our CBD Oils, all sales of those products are final. NO REFUNDS will be given for these products.

Hill Country Pharm Haus is not responsible for return shipping fees. For more information on submitting a return, please email us at